Help
Support
We're a small team and we read everything. Email us and you'll hear back within one business day — usually much sooner.
Contact us
Email [email protected] for anything — account questions, billing, technical issues, or feedback. Include the email address on your account so we can find you quickly.
Billing & subscriptions
You can update your payment method, switch plans, or cancel anytime — no email required. Go to Your account and choose Manage billing. Cancellations take effect at the end of the current billing period, and your sessions remain available for one year afterward.
Questions about a charge, or need a refund? Email [email protected] with the date and amount, and we'll make it right.
Sessions & audio
Your sessions live in your library, where you can replay or download them. If a session didn't generate correctly or the audio doesn't sound right, tell us which session it was and we'll regenerate it for you.
A note on wellbeing
Mindmosis is a relaxation and self-help tool, not medical or psychological care — see our wellness disclaimer. If you or someone you love is in crisis, please reach out to a professional right away: in the US, call or text 988 (Suicide & Crisis Lifeline) or dial 911 in an emergency.